SHIPPING & RETURNS
SHIPPING POLICY
Shipping Cost are charged at a flat rate of $10/order.
Pickup at Our Store: 912 Elmwood Ave. Buffalo, NY 14222.
USPS – several classes.
We ship all orders within 2 business days of receiving a cleared payment. Venmo, Zelle and Apple Pay are instant payment methods. All orders are shipped priority mail. The average time to receive an order is 1 – 7 business days. We ask all customers to contact us if a package is still not received after 7 business days so we can investigate.
RETURN & EXCHANGE POLICY
We accept returns for domestic (USA) orders within 5 business days of receiving your order provided the items and packaging are being returned in their original condition and the buyer arranges and purchases the return shipping.
We do NOT accept returns for international orders for any reason.
Our goal is to provide our customers with safe and quality products, however for safety and security we do not open or test any of the products we sell. If you receive a defective product, we will do our best to assist you in contacting the manufacturer but as resellers we are not able to refund or exchange defective products under any circumstances.